Account and registration
Account and registration
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I haven't been able to authenticate myself. What should I do?
If you are unable to authenticate, here are the checks to perform depending on your situation: You are using ItsMeMake sure your data in the ItsMe app is up to dateCheck that your application ...
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How do I use Itsme to authenticate my account?
Authenticating yourself on our site couldn't be easier! You have several choices: - authenticate with ITSme;- authenticate by taking a few photos of your documents;To authenticate with ITSme, ...
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How do I authenticate my account using the ‘Take photos’ option?
Authenticating on our site couldn't be easier! Our Veriff photo assistant lets you authenticate your account live by taking a few photos.To verify your account with this option, simply click t...
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Authentication mandatory since 1 May 2025
Since 01/05/2025, new rules require you to be verified in order to play on your account. Therefore, a message may appear on your account for a few weeks now: Rest assured, there are several w...
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I am no longer able to log in to my account. Why?
If you can no longer log into your account, several reasons are possible: 1. Did you forget your password?If you have entered the wrong password several times, your account may be temporarily ...
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I’m unable to register at Panache. What should I do?
If you are unable to register, is it possible you already have an account with us?As a 100% legal website, certified by the Belgian Gaming Commission, we take the legislation in force very ser...