Account and registration
Account and registration
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I haven't been able to authenticate myself. What should I do?
If you cannot authenticate, there are several possible reasons. - If you take photos, it is important to make sure your documents are clearly legible and that your selfie is clear, to avoid bl...
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How do I authenticate my account using the ‘Take photos’ option?
Authenticating on our site couldn't be easier! Our Veriff photo assistant lets you authenticate your account live by taking a few photos. To verify your account with this option, simply clic...
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Authentication mandatory from 1 May 2025
From 01/05/2025, new rules require you to be verified in order to play on your account. Therefore, a message may appear on your account for a few weeks now: Rest assured, there are seve...
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I am no longer able to log in to my account. Why?
If you can no longer log in to your Panache account, there are several possible reasons: You have entered the wrong password several times. In this case, your account has been blocked for you...
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I’m unable to register at Panache. What should I do?
If you are unable to register, is it possible you already have an account with us? As a 100% legal website, certified by the Belgian Gaming Commission, we take the legislation in force very se...
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How do I register at Panache?
Registering at Panache is very simple! You just need to complete the registration form. Fill in your personal information (first name, last name, postal address, email address), choose a usern...